The Advisory Team

Simon Harrison

Executive Partner

CHIEF MARKETING OFFICER. INNOVATION AND PRODUCT STRATEGY LEADER. CORPORATE AND BOARD ADVISOR.

Customer Experience Workforce Engagement Management (WEM) CCaaS Employee Experience Conversational AI Artificial Intelligence CRM Customer Engagement Center (CEC)
Jim Davies

Executive Partner

CHIEF EXPERIENCE OFFICER, BOARD ADVISOR, THOUGHT LEADING ANALYST.

Voice of the Customer (VoC) Customer Experience Workforce Engagement Management (WEM) Employee Experience
Brian Manusama

Executive Partner

CHIEF STRATEGY OFFICER. ARTIFICIAL INTELLIGENCE THOUGHT LEADER. CORPORATE AND BOARD ADVISOR.

Customer Experience Digital Customer Service Conversational AI Artificial Intelligence CRM Customer Engagement Center (CEC)
Chris Marron

Distinguished Advisor

OPERATIONAL LEADER, CHIEF MARKETING OFFICER, STRATEGIC MEDIATOR.

Customer Experience Unified Communications Contact Center Artificial Intelligence